Last Updated: January 2026

9x999's Privacy Policy
Your Data Is Safe With Us

9x999 takes your privacy seriously. On this page, you'll find what data we collect, why we collect it, and how we keep it safe.

Effective Date: January 1, 2026

Our Privacy Our Commitment

A quick overview of the key points before you read the full details

SSL Encryption Protection

All your data and transactions are protected by 256-bit SSL encryption. No third party can access your data in any way.

Secure Data Storage

Your personal information is stored on secure servers. Data security is ensured through regular security audits.

Your Data Is Never Sold

9x999 never sells your personal information to third parties. Your data is used solely to improve our services.

Minimal Data Collection

We only collect data that is strictly necessary to provide our services. No unnecessary information is gathered.

Full Control in Your Hands

You can request to view, correct, or delete your data at any time. We are committed to responding promptly.

Regular Security Testing

9x999 conducts regular security audits. Potential risks are identified and addressed proactively.

Your trust is our greatest asset. 9x999 presents its Privacy Policy with full transparency so you always know exactly how your information is handled.

1 Introduction & Scope

9x999 (referred to as "we", "the platform", or "9x999") is an online gaming platform serving users in Bangladesh and other approved countries. This Privacy Policy explains what personal information we collect from our members, how it is used, who it may be shared with, and how we keep it secure.

By using 9x999's website, app, or any digital service, you are considered to have read and accepted this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

This Privacy Policy is part of our Terms and Conditions- and both documents apply together.

This policy applies to the following individuals:

  • Registered members of 9x999
  • Website visitors (without registration)
  • Anyone who contacts the 9x999 support team
  • Participants in Promotional Activities

2 What Data We Collect

9x999 believes in collecting only the minimum data necessary. We gather only the information needed to deliver a reliable and uninterrupted gaming experience. The types of data we collect are described below:

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID number For KYC verification and age confirmation
Contact Information Mobile number, email address For account verification and communication
Financial Information Mobile Banking/Nagad/Rocket number, transaction history To process deposits and withdrawals
Technical Information IP address, device type, browser For security and fraud prevention
Gaming Activity Game logs, betting history, wins and losses For accurate accounting and dispute resolution
Important: We never store your full payment card number or bank PIN. All financial information is kept in encrypted form.

3 Purpose of Data Use

9x999 uses collected data only for specific, legitimate purposes. Your information will never be used beyond its stated purpose. The main use cases are:

  • Account Management: For registration, login, and profile updates.
  • Transaction Processing: To process incoming deposits and complete withdrawals.
  • KYC Verification: To meet legal requirements and confirm user age.
  • Customer Support: For handling complaints and providing assistance.
  • Security: To prevent fraud, money laundering, and other illegal activities.
  • Service Improvement: To analyze user experience and improve the platform.
  • Promotional Communications: To send you offers and bonus information only with your consent.
  • Legal Liability: To meet regulatory compliance requirements.

If you no longer wish to receive promotional messages, you can unsubscribe at any time by contacting our support team.

4 Data Sharing & Disclosure Policy

9x999 does not sell your personal information or share it with third parties for advertising purposes. Your data may be shared only in the limited circumstances outlined below:

  • Payment Providers: Only the information necessary to complete transactions is shared with payment partners such as Mobile Banking, Nagad, and Rocket.
  • Law Enforcement Agencies: Information may be disclosed to government authorities when required by court order or legal obligation.
  • Technology Partners: Technology companies that support platform operations, operating under strict confidentiality agreements.
  • Security Agencies: Specialist firms for fraud prevention and cybersecurity.
Please note: All our third-party partners operate under strict data protection agreements and are not permitted to use your information for any other purpose.

5 Cookie Policy

The 9x999 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve your browsing experience.

  • Essential Cookies: Essential for maintaining login sessions and site security. Disabling these may cause the website to function incorrectly.
  • Performance Cookies: To monitor page loading speed and server performance.
  • Functional Cookies: To remember your preferences such as language and theme.
  • Analytics Cookies: Used to analyze site usage and improve your experience. These operate on anonymous data only.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

6 Data Protection Measures

9x999 uses internationally recognized security standards to protect your data. Our security framework operates on the following layers:

  • 256-Bit SSL/TLS Encryption: All data transmissions are encrypted.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Two-Factor Authentication (2FA): An extra layer of security for logins and critical account activities.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Data Backup: Regular backups are maintained to minimize the risk of data loss.
  • Minimum Access Policy: Staff members are only granted access to the information required for their specific role.
In the event of a data breach: In the event of a data breach, we will notify affected members within 72 hours and take all necessary protective measures.

7 Your Privacy Rights

As a 9x999 member, you have full rights over your own data. Your key rights are outlined below:

Right to Access Your Data

You have the right to know what data we hold about you and to receive a copy of it.

Right to Rectification

You may request corrections to inaccurate or outdated information at any time.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

To exercise these rights, please contact us: [email protected] — We will respond within 30 days.

8 Children's Privacy

9x999 is strictly prohibited for users under 18. We never knowingly collect personal information from minors.

  • Age is verified at registration and users under 18 are not permitted to open an account.
  • Age is re-confirmed during the KYC verification process.
  • If we become aware that any data from a minor has been collected, it will be deleted immediately and the associated account will be closed.
  • If you believe your child has created an account, please contact our support team immediately.

9 Third-Party Links & Services

The 9x999 platform may include third-party services. These services operate under their own privacy policies and are outside our control.

  • Payment Gateway: Payment services such as Mobile Banking, Nagad, and Rocket each have their own privacy policies.
  • Game Providers: Third-party game studios on our platform operate under their own policies.
  • Analytics Services: Services used to analyze site performance operate on anonymous data only.

9x999 is not responsible for the privacy practices of third-party services. We recommend reading their policies before using any third-party service.

10 Policy Changes & Updates

9x999 reserves the right to update this Privacy Policy at any time. When significant changes are made:

  • A clear notice will be posted on the website.
  • Registered members will be notified via mobile or email.
  • The date of any changes will be updated at the top of this page.
  • Continued use of the service after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please reach out to our support team. We are always here to help.

Last Updated: 1 January 2026  |  Next Review: July 2026

Your Rights We are committed to ensuring

Your data belongs to you at 9x999 — we simply act as its guardian

Encrypted Protection

Every piece of your data is protected with the highest standard of encryption

Fast Response

All privacy requests are responded to within 30 days

Full Transparency

You are always clearly informed about how your data is being used

Your Control

View, update, or delete your data at any time

A Safe & Trusted Platform

Your Privacy Protected

Join 9x999, the platform trusted by millions of gamers across Bangladesh. We are always by your side — ensuring secure payments, fast withdrawals, and the highest level of protection for your data.

বাংলা